Resources

In a clinical emergency, do not contact the BHS clinic or Peer Support Network

PSD units such as Behavioral Health Services and the Peer Support Network do not perform emergency evaluations and are not crisis hotlines. If you or someone near you is in immediate danger:

  • Call 911
  • Contact HCSO Watch Command through normal HCSO procedures

You may also use one of the 24/7 crisis lines listed below.

Harris County Employee Resources (Aetna)

These resources are available to eligible Harris County employees and their households through Aetna.

1. Aetna Employee Assistance Program (EAP) – Resources for Living

  • No‑cost, confidential support for you and household members; children are covered up to age 26
  • Help with stress, relationships, family issues, substance use, financial and legal concerns, and more
  • Website: resourcesforliving.com
  • Phone: 1‑833‑657‑2111, TTY 711 (24/7)

2. Aetna Onsite Counselors

  • Dedicated counselors for Harris County employees
  • Support for mood, stress, burnout, relationships, sleep, parenting, and more
  • Free and confidential; no information about participation is shared with HCSO
  • Online booking: Resources for Living online scheduler

3. HCSO Aetna Health Coach

4. Aetna Mental Health Providers

  • Community mental health providers who accept HCSO insurance (co‑pay per visit)
  • Website: Aetna Provider Finder

Local In-Person Resources (Houston/Harris County)

5. The Counseling Center of Texas – First Responder Peer Support Group

6. NAMI Greater Houston

7. Depression and Bipolar Support Alliance (DBSA) – Greater Houston

  • Free, confidential support groups for people with depression or bipolar disorder, including specialized groups for veterans and first responders. (Now operating as re:MIND.)
  • Website: DBSA Greater Houston
  • Phone: 312‑642‑0049

Statewide Telehealth and Specialized Services

8. UTHealth Trauma and Resilience Center (Houston)

9. Treat Mental Health Texas

10. MySpectrum Counseling & Coaching

11. Heroes Helpline (Texas First Responders)

Statewide and Regional Peer Support Programs

12. Texas Law Enforcement Peer Network (TLEPN)

13. Texas Blue Chip Program

14. Texas Online Counseling – First Responders Program

15. Law Enforcement Alliance for Peer Support (LEAPS)

16. Fort Bend County First Responder Wellness Resources

17. Overwatch Peer Support (NAMI North Texas)

National and Specialized Resources

18. CopLine

19. Warrior's Heart

20. Guardian Grounds Ranch

24/7 Text Lines

These text lines are available 24 hours a day, 7 days a week, 365 days a year.

  • Suicide & Crisis Lifeline: Text 988
  • Crisis Text Line: Text BLUE or HOME to 741741
  • Veterans / Military Crisis Line: Text 838255 or dial 988, then press 1

Contact Us

Use this form to contact the Personnel Support Division about non‑emergency questions, feedback, or requests for information. Do not use this form for emergencies or urgent safety concerns.

 

Please include the following information:

  • Name
  • Email
  • Phone
  • Relationship to HCSO (employee, retiree, family member, community partner, other)
  • Topic (behavioral health services, peer support, honor guard, military liaison, family assistance, chaplaincy, general question)
  • Message

 

If this is an emergency or you need immediate assistance, call 911 or contact HCSO Watch Command through normal procedures.

* Indicates required fields
Thank you! We will get back to you as soon as possible.

How to reach us

The Personnel Support Division serves HCSO employees, retirees, and their families. The best way to contact us depends on who you are and what you need.

Current HCSO employees: Visit the Personnel Support Division page on the HCSO intranet for direct contact information and to request services.

HCSO retirees and family members: Call the HCSO non-emergency line at 713-221-6000 and ask to be connected to the Personnel Support Division. You may also write to us at Harris County Sheriff's Office – Personnel Support Division, 1200 Baker Street, Houston, TX 77002. For non-urgent questions, you may use our contact form on the Resources page.

In a clinical or safety emergency: Call 911, contact HCSO Watch Command through normal procedures, or text 988. Please do not use the contacts above for emergencies.

The Personnel Support Division does not provide services directly to the general public. Members of the public with questions about HCSO should contact the HCSO Media Relations Office at 346-286-1580 or media@sheriff.hctx.net.

 

© 2026 Harris County Sheriff's Office. All rights reserved.

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