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Personnel Support Division

A unified hub that cares for the people who protect Harris County.

The Personnel Support Division (PSD) brings together several internal support programs to better serve HCSO employees, retirees, and their families. While PSD does not provide services directly to the general public, its work strengthens HCSO's ability to serve the community by ensuring the people behind the badge are healthy, supported, and ready to respond.

Under Sheriff Ed Gonzalez's leadership, HCSO has invested in innovative wellness and behavioral health services that address the unique demands of first responder life. The division reflects HCSO's long-term commitment to safety, wellness, and readiness for those who protect a rapidly growing county of more than five million residents.

Our mission

The mission of the Personnel Support Division is to care for the well‑being of the Sheriff's Office family so they can safely and effectively serve the community. By coordinating mental health care, peer support, chaplaincy, honor guard, military liaison, and family assistance, PSD promotes resilience, compassion, and professionalism throughout the agency.

PSD also strengthens HCSO's ability to respond to critical incidents by improving communication and collaboration among support units. This coordinated approach helps employees, retirees, and their loved ones find the right help at the right time, through one division with many doors.

 

Leadership

The Personnel Support Division is led by Dr. Thomas D. McNeese, director and licensed psychologist with expertise in forensic, police, and public safety psychology. Dr. McNeese brings experience in law enforcement psychology and first responder wellness, helping ensure services are practical, confidential, and grounded in best practices.

Working closely with Sheriff Ed Gonzalez and HCSO leadership, Dr. McNeese and his team support policies and programs that enhance employee wellness, performance, and decision‑making. The division also maintains partnerships with academic and community organizations to remain aligned with current, evidence‑based approaches to first responder care.

What we do

PSD brings together key support areas, including:

  • Behavioral Health Services
  • Peer and Honor Services
  • Chaplaincy and Assistance Services

By unifying these programs, the division integrates clinical care, peer support, family assistance, honor guard, military liaison, chaplaincy, and wellness initiatives within a single, easy‑to‑navigate structure. 

 

2,239

Clinic Visits by Employees and/or Families in 2025

14,390 

Education and Outreach Hours in 2025

439 

Requests for Peer Support Assistance in 2025

Our values

HCSO's core values guide the work of the Personnel Support Division:

  • Merit and maintain the public's trust
  • Embrace and deliver professional service
  • Protect our citizens with honor and courage
  • Exemplify ethical conduct at all times
  • Develop, encourage, and care for our Sheriff's Office family

By caring for the people of the Sheriff's Office, PSD helps HCSO better serve the residents and communities of Harris County.

 

Personnel Support Division: Website Disclaimer

The Personnel Support Division of the Harris County Sheriff’s Office is here to support the well-being of our employees, retirees, and their families. The information and resources on this website are provided to help you navigate challenges, find support, and stay informed.

This content is intended for general informational purposes only and should not be considered medical, psychological, legal, or financial advice. For specific guidance, we encourage you to consult with a qualified professional.

Participation in Personnel Support Division programs and services is voluntary. While we strive to provide accurate and helpful information, content on this site may change over time and may not always reflect the most current updates.

If you are experiencing an emergency or need immediate assistance, please call 911.

The Personnel Support Division is committed to serving the HCSO family with care, professionalism, and respect.

How to reach us

The Personnel Support Division serves HCSO employees, retirees, and their families. The best way to contact us depends on who you are and what you need.

Current HCSO employees: Visit the Personnel Support Division page on the HCSO intranet for direct contact information and to request services.

HCSO retirees and family members: Call the HCSO non-emergency line at 713-221-6000 and ask to be connected to the Personnel Support Division. You may also write to us at Harris County Sheriff's Office – Personnel Support Division, 1200 Baker Street, Houston, TX 77002. For non-urgent questions, you may use our contact form on the Resources page.

In a clinical or safety emergency: Call 911, contact HCSO Watch Command through normal procedures, or text 988. Please do not use the contacts above for emergencies.

The Personnel Support Division does not provide services directly to the general public. Members of the public with questions about HCSO should contact the HCSO Media Relations Office at 346-286-1580 or media@sheriff.hctx.net.

 

© 2026 Harris County Sheriff's Office. All rights reserved.

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